MLL Virginia Offices will be closed for the Easter Holiday

In observance of the Easter holiday, MLL’s offices in Norfolk and Reston, Virginia will close early at 3pm on Thursday, April 13, 2017 and will remain closed until the start of business on Monday, April 17, 2017.

Thank you.

Posted in Uncategorized |

MLL Norfolk and Reston Offices Closed on Monday, February 20, 2017

Maersk Line, Limited’s Virginia offices in Norfolk and Reston will be closed on Monday, February 20, 2017 in observance of Presidents’ Day.

Normal business hours will resume on Tuesday, February 21, 2017.

 

 

Posted in holiday | Tagged

Alternative Sicily to Naples / Salerno

Valued Customers,

Maersk Line, Limited is changing our service to Catania and Sigonella, Italy. The new routing via the U.S to Algeciras with feeder to Giola Tuaro and line haul to Sigonella and/or Catania, Italy offers a faster transit with no disruption of service.  We will be working to have these changes reflected as soon as possible in the IBS system. For more information regarding these updates, please refer to our website at http://www.maerskline.com.

 

 

 

 

 

Posted in maerskline.com, service change | Tagged

Attention Military Household Goods Customers – New Booking Codes

As a customer of Maersk that moves US Military Household Goods, we understand that time is one of your most valuable assets. In our commitment to continually enhance your customer experience, Maersk has made improvements that will give you more flexibility to create and manage bookings by leveraging our new online booking platform.

Register now at: https://my.maerskline.com/webuser/registration

Starting on January 15, 2017 you will now be able to book US Military Household Goods online, 24 hours a day 7 days a week – no more emails or phone calls to have a booking created. In addition to saving you time creating and managing shipments, you will receive faster booking confirmations and, by saving templates, can quickly submit bookings for your high volume corridors with the proper level of detail every time.

Along with saving you time and giving you more flexibility to create and manage bookings online we have also created a specific set of HS codes that will now be used to clearly identify US Government cargo at the time of booking. These new HS codes will simplify the booking process and provide Maersk and our customers’ better transparency concerning US Government cargo while also ensuring better alignment with Cargo Preference rules and regulations.

Starting January 15, 2017 all US Military Household Goods shipments must be booked with the following HS code:

 

HS Code HS Code Description
999991 US Flag – US Military Household Goods

 

Failure to provide this information accurately at the time of booking will result in a commercial non-US Flag shipment which moves under standard commercial terms and conditions. Additionally, a US Flag bill of Lading will only be created for the HS codes mentioned in the table above.

For any questions or clarifications, please contact sales@mllnet.com  or your local Maersk sale representative.  Any booking or rating questions should be addressed to: usflag.support@maersk.com

 

Sincerely,

Maersk Line, Limited

Posted in documentation, maerskline.com |

Attention US Flag Project Cargo Shippers – New Booking Codes

As a customer of Maersk that moves US Flag ExIm Bank / Civilian Agencies Cargo, we understand that time is one of your most valuable assets. In our commitment to continually enhance your customer experience, Maersk has made improvements that will give you more flexibility to create and manage bookings by leveraging our new online booking platform.

Register now at: https://my.maerskline.com/webuser/registration

NOTE: If you have an existing contract with Maersk that is being used to move ExIm Bank / Civilian Agencies Cargo please continue using your current booking process until March 1, 2017 when your contracts will be re-issued using the new HS Codes and processes outlined below.

For any newly contracted business, starting on January 15, 2017 you will now be able to book ExIm Bank / Civilian Agencies Cargo online, 24 hours a day 7 days a week – no more emails or phone calls to have a booking created. In addition to saving you time creating and managing shipments, you will receive faster booking confirmations and, by saving templates, can quickly submit bookings for your high volume corridors with the proper level of detail every time.

Along with saving you time and giving you more flexibility to create and manage bookings online we have also created a specific set of HS codes that will now be used to clearly identify US Government cargo at the time of booking. These new HS codes will simplify the booking process and provide Maersk and our customers’ better transparency concerning US Government cargo while also ensuring better alignment with Cargo Preference rules and regulations.

Starting January 15, 2017 all ExIm Bank / Civilian Agencies Cargo shipments must be booked with one of the following HS codes:

 

HS Code HS Code Description
999992 US Flag – US Export Import Bank
999993 US Flag – US Civilian Agencies Cargo
999994 non-US Flag – US Civilian Agencies Cargo

 

Failure to provide this information accurately at the time of booking will result in a commercial non-US Flag shipment which moves under standard commercial terms and conditions. Additionally, a US Flag bill of Lading will only be created for the HS codes mentioned in the table above.

For any questions or clarifications, please contact sales@mllnet.com  or your local Maersk Line sale representative.  Booking, rating, and content should be addressed to: Ed.Long@maersk.com or Marisa.Goolsarran@maersk.com.

 

Sincerely,

Maersk Line, Limited

 

Posted in documentation, maerskline.com |

MLL’s Norfolk Office Has Moved

Please be advised that the Norfolk office is now located at 2510 Walmer Avenue, Suite C in Norfolk Virginia 23513-2601.  Thank you.

Posted in office | Tagged

MLL’s Offices Holiday Schedule

Valued Clients,

Please be advised the Maersk Line, Limited offices in Reston and Norfolk, Virginia will be closed for the Christmas holiday on Monday, December 26, 2016.  We will resume normal business hours on Tuesday, December 27, 2016.

Our offices will also be closed for the New Year’s holiday on Monday, January 2 and will reopen on Tuesday, January 3.

We wish you and your family a safe and happy holiday season.

Thank you.

 

 

Posted in holiday |

New Online Booking System Launch Delayed for Military Household Goods Customers

Valued Military Household Goods customers,

Please be advised that the launch of our new online booking system is on hold until November 13 for Military Household Goods customers.  New US Flag commodity codes are being updated to enable customers to book correctly at MaerskLine.com.

Please continue to follow current booking practices for Military Household Goods until otherwise informed.

The project team is working to reach an earlier launch date and we will keep you posted.

 

Thank you,

Maersk Line, Limited

Posted in maerskline.com, simplification | Tagged ,

MLL Advisory – HS Code Guidelines – Improved Alignment with Cargo Preference

The United States Maritime Administration (MARAD) was established to manage the “Cargo Preference program work to promote and facilitate a US maritime transportation system that is accessible and efficient in the movement of goods and people. It oversees the administration of and compliance with US Cargo Preference laws and regulations. Those laws require shippers to use US-Flag vessels to transport any Government-impelled oceanborne cargoes.”

As a participant in both the Maritime Security Program (MSP) and Voluntary Intermodal Sealift Agreement (VISA) program, a primary focus of Maersk Line, Limited is handling the transportation needs of US Government customers in accordance with Cargo Preference rules and regulations. As mentioned in our previous announcement regarding compliance, Maersk has made process changes that will isolate US Government cargo from commercial cargo to ensure proper handling.

In better aligning with MARAD’s Cargo Preference laws, Maersk has created HS codes that will simplify the booking process and provide Maersk and our customers’ better transparency concerning US Government cargo.

Starting October 1, 2016 all shipments of US Government cargo must be booked with one of the below HS codes. It is important to note that these new descriptions must be referenced or selected during the booking process, in order to ensure the appropriate association for a given shipment.

 HS Code HS Code Description
 999990  US Flag – US Military cargo (other than household goods)
 999991  US Flag – US Military Household Goods
 999992  US Flag – US Export Import Bank
 999993  US Flag – US Civilian Agencies Cargo
 999994  non-US Flag – US Civilian Agencies Cargo
 999995  US Flag – Agricultural Cargoes
 999996  non-US Flag – Agricultural Cargoes
 999997  US Flag – Foreign Military Sales
 999998  non-US Flag – Foreign Military Sales

Failure to provide this information accurately at the time of booking will result in a commercial non-US Flag shipment which moves under standard commercial terms and conditions. Additionally, US Flag Bills of Lading will only be created for the HS codes mentioned in the table above.

Example US Flag Bill of Lading

US Flag Bill of Lading

For any questions or clarifications, please contact your local Maersk sale representative.

Sincerely,

Maersk Line, Limited

Posted in documentation, maerskline.com, simplification |

MLL Advisory – Compliance is Essential for US Government Customers

Thursday, September 22, 2016

As mentioned in our earlier announcement, Maersk has made enhancements in how we service you – a customer that participates in US Government business. One of most important drivers influencing these changes is our ongoing commitment to compliance due to its significance in Government contracting.  Committing to compliance reduces the likelihood of contractor wrongdoing, both as a prime and/or sub-contractor, and thus the risk of potential legal implications.

To help us better comply with the unique requirements associated with Government contracting such as: FAR (Federal Acquisition Regulations) and sub-contractor flow-downs, Maersk has established regional FST’s (US Flag Support Teams) that have been specifically trained on how to properly execute US Flag impelled cargo. These teams are located in the United States, the Netherlands, and Bahrain to ensure truly global support for our US Government customers.  Maersk’s specialized US Flag Support Teams (FST) will assist you with your daily shipment activities such as cargo tracking, documentation coordination, issue resolution/escalation, and any other customer service relevant matters.

In addition to the creation of specialized teams, we have made process changes that will isolate US Government cargo from commercial cargo to ensure proper internal handling of these shipments. This initiative, which will be driven by HS code, will be rolled-out in October 2016 in conjunction with enabling our web-platform for our US Government customers.  The specific changes will be announced later this week, so please be on the lookout for a follow-up announcement.

For any questions or clarifications, please contact sales@mllnet.com  or your local Maersk sale representative.

Sincerely,

Maersk Line, Limited

Posted in documentation, maerskline.com, simplification |