MLL Advisory – Compliance is Essential for US Government Customers

Thursday, September 22, 2016

As mentioned in our earlier announcement, Maersk has made enhancements in how we service you – a customer that participates in US Government business. One of most important drivers influencing these changes is our ongoing commitment to compliance due to its significance in Government contracting.  Committing to compliance reduces the likelihood of contractor wrongdoing, both as a prime and/or sub-contractor, and thus the risk of potential legal implications.

To help us better comply with the unique requirements associated with Government contracting such as: FAR (Federal Acquisition Regulations) and sub-contractor flow-downs, Maersk has established regional FST’s (US Flag Support Teams) that have been specifically trained on how to properly execute US Flag impelled cargo. These teams are located in the United States, the Netherlands, and Bahrain to ensure truly global support for our US Government customers.  Maersk’s specialized US Flag Support Teams (FST) will assist you with your daily shipment activities such as cargo tracking, documentation coordination, issue resolution/escalation, and any other customer service relevant matters.

In addition to the creation of specialized teams, we have made process changes that will isolate US Government cargo from commercial cargo to ensure proper internal handling of these shipments. This initiative, which will be driven by HS code, will be rolled-out in October 2016 in conjunction with enabling our web-platform for our US Government customers.  The specific changes will be announced later this week, so please be on the lookout for a follow-up announcement.

For any questions or clarifications, please contact sales@mllnet.com  or your local Maersk sale representative.

Sincerely,

Maersk Line, Limited

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